HOW DO I COMMAND?
On Bebesafe.co.uk, we provide you with a simple and intuitive platform to order toddler safety courses and services. Follow these steps to place an order:
1. Select the desired product
Visit the SHOP section of the website and explore our offers. Each product is detailed with clear information on content, price and availability.
2. Add product to shopping basket
Once you have chosen the course or service you want, click on the 'Add to basket' button to add it to your shopping basket.
3. Review your order
Go to 'My basket' to view the products you've added. Here you can change the quantity, remove products from your basket or continue shopping.
4. Fill in delivery information
In the next step, fill in your personal details, including delivery address, phone number and e-mail address. Make sure the information is correct to avoid delays in delivery.
5. Finalise your order
Once you have filled in your delivery information, you will be able to review your entire order, including the total price and any additional charges. If all information is correct, click the "Finalise order" button.
6. Order confirmation
After finalising your order, you will receive an email confirmation with details of the products ordered and delivery information. Should any questions arise or changes required, we will contact you to clarify any concerns.
HOW DO I PAY?
Bebesafe.ro offers you several secure and convenient options to pay for the products you order, in compliance with European e-commerce regulations.
1. Available payment methods
- Pay online by bank card: You can pay quickly and securely using your bank card. Payments are processed through a secure payment platform that complies with PCI DSS security standards. This method allows you to finalise your payment immediately and access to courses or services will be granted quickly.
- Pay by bank transfer: If you prefer to pay by bank transfer, you will receive bank details which you will use to make the payment. Your order will only be processed after payment confirmation.
2. Payment security
All payments made on the Bebesafe.ro website are processed through third-party payment platforms that ensure secure transactions. We use SSL encryption to protect your personal and financial data.
3. Invoicing
Once payment has been made, we will send you an itemised electronic invoice to the e-mail address provided at the time of order. The invoice will include full details of the services purchased and the total amount paid, including taxes and any discounts.
4. Return policy
Under European consumer protection legislation, you have the right to request the return of the purchased product or service within 14 calendar days of purchase, without giving a reason. For more details, see our returns policy available on our website.
These materials comply with current laws on online commerce, personal data protection (GDPR) and consumer rights (EU Consumer Rights Directive).